If you have questions about Deuter products, need tips on how to pack, don't know how to clean your gear or have an issue with your backpack, you’re in the right place! Below you’ll find a list of Frequently Asked Questions that should answer most inquires. If you don’t find what you’re looking for there, check our Care & Instructions section or Tips & Tricks. Still searching? Get in touch using the Deuter Contact Form. We’ll do all we can to get your question resolved in a timely fashion.
The responsibility we have for our products does not end with their sale. At Deuter USA, Inc. we are proud of the fact that our products are known for their longevity, hardy construction, and durable selection of materials. Because of this we are unwavering in backing our craftsmanship and designs with a warranty against defects in materials and workmanship for the lifetime of the product. We promise no matter how old or lovingly used your pack might be in the event of damage due to materials or construction Deuter will repair or replace it.
To improve durability of your products and keep them clean it is very important to pay attention to the right maintenance!
Here you can find tips and instructions on how to keep your backpack, sleeping bag or hydration systems clean!